Primary objective: Acquiring proficiency to write Business English
1. Form or layout of business letters |
2. Opening paragraphs |
3. Complimentary close |
4. You’ attitude |
1. Inquiries and replies | 7. Claim and adjustment letters |
2. Quotation and tenders | 8. Invitation and replies |
3. Orders | 9. Insurance letters |
4. Acknowledgements | 10. Bank correspondences |
5. Confirmation letters | 11. Goodwill letters |
6. Sales letters | 12. Reminders and follow-up letters |
Prof.S.RM.Sokkalingam
Program Director